Last updated: 31 August 2026

This Privacy Policy explains how G P Marketing Ltd, trading as Patterson Oil (“Patterson Oil”, “we”, “us” or “our”), collects, uses and protects personal information when you visit our website, request a quotation, contact us, create an account or place an order.

1. Who we are

G P Marketing Ltd trading as Patterson Oil is the controller responsible for your personal information.

• Company number: NI028901
• Registered address: 238 Gilford Road, Portadown, Craigavon, Co Armagh, Northern Ireland, BT63 5LG
• Email: info@pattersonoil.co.uk
• Telephone: 0333 0095 141

2. Information we collect

Depending on how you use our services, we may collect:

• your name, billing and delivery address, postcode, email address and telephone number;
• account details, order history, delivery instructions and communications with us;
• quotation, enquiry and customer-service information;
• payment status and transaction references. Card payments are processed by our payment provider and we do not receive or store your full payment-card details;
• marketing preferences and records of consent;
• technical and security information such as IP address, browser or device type, approximate location derived from an IP address, website activity and server logs; and
• optional analytics information, but only after you give consent through our cookie banner.

Please do not include sensitive personal information in free-text fields unless it is genuinely necessary.

3. How we obtain information

We obtain information directly from you when you use our website, contact us, ask for a quote, register an account or place an order. We may also receive information from an authorised contact at a business customer, from service providers involved in fulfilling your request, and from technical or security logs generated when the website is used.

4. Why we use information and our lawful bases

• Contract and steps before a contract: to provide quotes, process orders and payments, arrange deliveries, manage accounts and respond to service requests.
• Legal obligation: to meet tax, accounting, regulatory, safety and other legal requirements.
• Legitimate interests: to operate and secure our website and business, prevent fraud and misuse, maintain appropriate records, improve customer service and protect our legal rights. We balance these interests against your rights and expectations.
• Consent: for optional analytics cookies and for marketing where consent is required. You can withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and website analytics

Essential cookies support core website, security, account and ordering functions. Optional analytics cookies are off unless you choose to allow them. Our prepared analytics setup uses Google Analytics 4 through Google Tag Manager and will only operate after consent.

We do not intentionally send names, contact details, addresses, postcodes, quoted prices, order or payment details, or the contents of forms to analytics tools.

For cookie categories, current providers and how to change your choice, read our Cookie Policy. You can also reopen the consent controls at any time:

Cookie settings

6. Who we share information with

Where necessary, we may share personal information with trusted organisations that help us provide our services, including website hosting and IT providers, payment processors, communications and form providers, operational and delivery providers, professional advisers, insurers, regulators, law-enforcement bodies and public authorities where required by law.

If you consent to analytics, limited online identifiers and website-usage information may be processed by Google LLC through Google Analytics 4 and Google Tag Manager. Our consent-management provider, CookieYes, records and applies your cookie preference.

We require service providers to protect personal information and use it only for authorised purposes. We do not sell personal information.

7. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use an appropriate legal safeguard, such as UK adequacy regulations or approved contractual protections, and apply additional measures where needed.

8. How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected, including legal, tax, accounting, contractual, fraud-prevention and dispute-resolution requirements. Retention varies by record type. Account and transaction records may be retained for the applicable legal period; enquiries and routine communications are retained for a proportionate period based on their purpose.

When Google Analytics 4 is enabled, its event-level data is intended to be retained for 14 months. Your CookieYes consent choice is currently remembered for 90 days. At the end of the relevant period, information is deleted, securely destroyed or anonymised unless continued retention is required by law.

9. Marketing

We will send electronic marketing only where we have an appropriate lawful basis. You can opt out at any time by using the unsubscribe option in a message or contacting us. Service communications about an account, order, delivery or important policy change are not marketing.

10. Your data-protection rights

Subject to the circumstances and legal limits, UK data-protection law may give you the right to:

• ask for access to your personal information;
• have inaccurate or incomplete information corrected;
• ask for information to be erased;
• restrict or object to certain processing;
• receive certain information in a portable format; and
• withdraw consent at any time where processing relies on consent.

To exercise a right, contact us using the details above. We may need to verify your identity. There is normally no fee, although the law allows a reasonable fee or refusal in limited cases involving manifestly unfounded or excessive requests.

You can complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator. We would appreciate the opportunity to address your concern first. See the ICO data-protection complaints guidance.

11. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. No internet transmission or storage method is completely secure, so we keep our safeguards under review.

12. Links to other websites

Our website may link to third-party websites. Their privacy practices are outside our control, so please read their privacy information before providing personal information.

13. Changes to this policy

We may update this policy when our services, providers or legal obligations change. The date at the top shows when it was last revised. Material changes will be highlighted where appropriate.

14. Contact us

Questions about this policy or how we use personal information can be sent to info@pattersonoil.co.uk, by telephone on 0333 0095 141, or by post to 238 Gilford Road, Portadown, Craigavon, Co Armagh, Northern Ireland, BT63 5LG.