Check the tank safely
Read the tank gauge or use your normal safe checking method. Do not climb onto the tank, enter it or remove fittings. If the tank shows oil but you have no heat, switch the system off and contact a qualified heating technician.
Heating oil help
Run Out of Heating Oil? What to Do
If your heating has stopped, first check whether the tank is actually empty. If it is, arrange a new delivery and avoid repeatedly resetting the boiler. If oil remains in the tank, a heating-system fault may need a qualified technician.
Safety first: never use a barbecue, camping stove or other outdoor appliance to heat an indoor space. Follow the manufacturer’s instructions for any portable heater and keep ventilation openings clear.
Keep the property warm
Close doors and windows, use curtains and keep everyone in the warmest occupied rooms. Use only suitable indoor heaters, on a stable surface and away from furnishings, children and pets.
Arrange replacement oil
Use the postcode quote on our website to see the options currently available for your address. Delivery timing and any available faster option are confirmed during the normal ordering process.
Restart with care
An empty system can draw air or tank residue into the fuel line. Do not keep pressing the boiler reset button. If the appliance does not restart normally, ask a suitably qualified technician to check and prime the system.
Need a small amount while you wait?
Kerosene is available from the forecourts at Centra Dungannon M1 and Centra Gilford Road, Portadown. The existing forecourt service is available 24 hours a day when paying by card.
Use only an approved fuel container and follow the appliance and tank manufacturer’s guidance. If you are unsure which fuel your system uses, check before purchasing.
Run-out questions
Does no heat always mean the tank is empty?
No. A low gauge reading can indicate an empty tank, but a blockage, loss of pressure, electrical issue or appliance fault can also stop the heating. If oil remains, use a qualified technician.
Should I repeatedly press the boiler reset button?
No. Repeated resets may make a fault worse or allow unburned fuel to build up. Follow the appliance instructions and arrange professional help if it does not restart normally.
Can Patterson Oil guarantee an emergency delivery?
Available delivery options depend on the postcode, current schedule and checkout selection. Check the live quote process or contact the team for the options currently available.
